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Technya Solutions

Available openings :

Sales Account Manager

Technya Solutions is seeking a proven, tactical, and strategic Sales Account Manager who must be experienced in ICT, Networking, IT Infrastructure, and Light Current technologies to generate new accounts, as well, oversee current existing accounts, and manage relevant pipelines.

The Sales Account Manager will contribute in forming and shaping current SSP's and customer pipelines, as well, coordinate with the Business Development Unit in empowering vendor management plans.

Sales Account Managers are required to contribute in setting and achieving their own targets, as well they are expected to exceed which is highly un-capped considered in our existing Sales Commissioning process. 

Responsibilities:

  • Manging, Assisting and contributing to current existing accounts, requirements, pipelines.
  • Leading and generating new business leads and accounts.
  • Achieving Quarterly targets.
  • Assisting and contributing with BDM in vendor management plans.
  • Assisting and contributing with technical procurement in supplier management plans.
  • Outlining, defining, and initiating new domains.
  • Assisting and contributing in document control policies and documentation templates.
  • Maintaining a good working knowledge of assigned components of the Technical BOM.
  • Monitoring Managed accounts running projects progress.
  • Monitoring Managed accounts expenditures in accordance with the budget.
  • Ensuring compliance with objectives, organizational policies, procedures, and standards.

Requirements:

3-5 years of experience in an account management role in a similar field. " IT infrastructure - Light Current - Networking "
Outstanding leadership, organizational, and time management skills.
Outstanding verbal and written communication skills.
Strong people skills.
 

Qualifications:

  • · 3-5 years of experience light current and IT infrastructure field
  • · 3-5 years of experience leading a marketing-focused inside sales team
  • · Ability to leverage Sales performance and achieving KPIs
  • · Demonstrated track record building and scaling account management teams in a fast-paced, high-pressure environment
  • · Bachelor’s degree required in computer engineering or computer science or technical experience.
Technical Support Engineer

As a Technical Support Engineer, you will provide support to customers, in isolating, diagnosing, reproducing, and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges.

Responsibilities:

  • Resolve customer-reported issues while working closely with other multi-functional teams.

  • Regular follow-ups with customers with recommendations, updates, and action plans.

  • Escalate issues in a timely manner according to Standard Operating Procedures.

  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues.

  • Regular follow-ups with customers with recommendations, updates, and action plans.

  • Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high-stress and or ambiguous situations.

  • To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers

  • First-rate customer focus, phone etiquette, and work ethic

  • Basic understanding of some of the following technologies:

                 -Networking

                 -OSI and TCP/IP

                 -Windows Clustering/DHCP/DNS.

                  -Windows server

  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.

  • Ability to follow standard engineering principles and practices.

  • A logical approach to problem-solving.

 Requirements

  • Bachelor’s degree in computer science

  • + 2 years of related experience

  • Knowledge of Hardware troubleshooting

  • Knowledge of Networks

  • Strong problem-solving and troubleshooting skills using operational and diagnostic procedures

  • CCNA is preferred.

  • Software development experience using several of the following languages/frameworks: C/C++, Rust, Golang, Python, and Java.

Software skills:

  • Microsoft office

  • Visio

Presales Engineer

The Presales will work closely with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that address customer needs. Use the following job description template when hiring a Presales Consultant and customize it further based on your specific requirements.

Main Responsibilities of a Presales Consultant

  • Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations

  • Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements

  • Managing the sales bid process by responding to RFI’s & RFP’s

  • Working closely with Sales to ensure successful closure of the sales process

  • Liaising with Product Managers to provide feedback from clients about product requirements

  • Keeping abreast of market trends and products & competitor landscapes

  • supports sales productivity and deal flow by securing the “technical close” in complex solutions.

  • achieve a profit and productivity quota made up of the combined expectations of the sales resources, market, and/or channel supported
  • Respond to tender documents, writing proposals, reports and supporting paperwork.
  • Support the sales team in technical issues.
  • Perform in-depth and high-level technical presentations for customers, partners, and prospects.

Key Requirements

  • You possess a Degree in Computer Science, Engineering or a related field

  • You have prior experience within presales

  • You possess strong problem solving and prioritization skills

  • You have strong presentation skills

  • You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders

Accountant

Accountants can expect to work with large amounts of numerical data, handle multiple tasks with deadlines, and provide transparent and complete reports to management. You should have a firm grasp of accounting and financial practices and regulations and possess strong computer and verbal and written communication skills.

To ensure success, Accountants should be prompt, honest detail-oriented, professional, and analytical. Top candidates will have excellent presentation skills with the ability to successfully communicate complex quantitative data to decision-makers.

Responsibilities

  • Manage all accounting transactions
  • Prepare budget forecasts
  • Publish financial statements in time
  • Handle monthly, quarterly and annual closings
  • Reconcile accounts payable and receivable
  • Ensure timely bank payments
  • Compute taxes and prepare tax returns
  • Manage balance sheets and profit/loss statements
  • Report on the company’s financial health and liquidity
  • Audit financial transactions and documents
  • Reinforce financial data confidentiality and conduct database backups
  • Comply with financial policies and regulations

Requirements

  • Proven Work experience as an Accountant
  • Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
  • Hands-on experience with accounting software like FreshBooks and QuickBooks
  • Advanced MS Excel skills including VLOOKUP and pivot tables
  • Experience with general ledger functions
  • Strong attention to detail and good analytical skills
  • BSc in Accounting, Finance or relevant degree
  • Additional certification (CPA or CMA) is a plus
IT Technician

An IT Technician is responsible for maintaining the computer and network systems of an organization. Their duties include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks, and assisting employees and customers with IT-related problems.

IT Technician Responsibilities:

Installing, configuring, and maintaining software and hardware components of computer and network systems

Diagnosing and troubleshooting software and hardware issues

Repairing and replacing damaged computer and network components

Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software

Supporting people whenever they encounter challenges with computers and network devices

Maintaining and updating technical documentation regularly

Testing new hardware and software before full-scale installation

Requirements:

Proven work experience in IT support or IT technician roles

Associate degree or advanced apprenticeship in Computer Science or relevant disciplines

In-depth knowledge of Windows, Mac, Linux, and UNIX operating systems

Practical experience with internet and network security protocols

Problem-solving skills

Technical documentation skills

Organizational and interpersonal skills

proficient in networking configuration, diagnostics, and maintenance.

Experience with computer and network security, including firewalls, antivirus software, and malware protection.